Metro PCS Customer Service – Find Out the Handy Tips Concerning the Metro PCS Customer Service.

MetroPCS (stylized as metroPCS) is in the usa that is certainly element of T-Mobile US, Inc.. MetroPCS provides nationwide talk, text, and data depending on the plan services using GSM, HSPA, HSPA and 4G LTE networks. MetroPCS previously operated the sixth largest mobile telecommunications network in the usa using code division multiple access (CDMA) technology. The legacy MetroPCS CDMA network was decommissioned on June 21, 2015. Its legacy 4G network using LTE is going to be integrated with T-Mobile US’ own 4G LTE network.

In October 2012, MetroPCS Communications reached a contract to merge with T-Mobile USA, Inc., an agreement that would “help the competing provider be a little more competitive together with the other National Carriers”. The sale was a reverse merger for MetroPCS; after the closure of the merger on May 1, 2013, the combined company, now generally known as T-Mobile US, Inc., began trading about the The Big Apple Stock Exchange as TMUS.

MetroPCS was established in 1994 as General Wireless, Inc., by Roger D. Linquist and Malcolm Lorang, both of whom were previously executives with wireless provider PageMart Wireless.

The launch of MetroPCS’s LTE network was met with mixed reviews. GigaOM’s Kevin Tofel noted that while the LTE network is based on 4G technology, “the infrastructure MetroPCS is utilizing keeps speeds in all the different older 3G networks”. Tofel measured data speeds “far slower than T-Mobile’s HSPA network” but considered that users with only basic data requirements would obtain the no-contract deal “refreshing”. Referencing Tofel’s review, Laptop Magazine’s Corvida Raven determined that MetroPCS “probably isn’t making use of the best LTE technology.

Slate’s Farhad Manjoo panned the customer service phone number by suggesting that MetroPCS surely could roll out 4G coverage sooner and less expensive than its competitors by providing just the Samsung Craft, a feature phone with sub-standard internet capabilities, as the launch device. Due to excellence of the device (referred to as being “designed not dexqpky12 to frustrate users but to get us to swear off ever using any phone again”), the network, and MetroPCS’s decision to bar video streaming services in addition to YouTube under its “unlimited web” plan, Manjoo considered it a device designed to disappoint users excited for 4G.

MetroPCS’s TV commercial series (from 2010 to 2011) features two Indians “Ranjit” played by veteran actor Anjul Nigam and “Chad” who make fun of American popular culture, which received mixed reviews. Many Indians and Americans found that it is in bad taste and offensive, as well as racist. (Due to controversy, the campaign ended at the end of 2011 and was replaced with an all new campaign slogan, “Everybody’s moving to Metro”.)

Following the T-Mobile merger, MetroPCS began a national push, running ads with all the tagline “Period Power”. Even though ads are supposed to show there have been no hidden fees in its prepaid plans, many users of social media took to another concept of “Period Power”, considering a woman’s menstrual period as opposed to cell phone plans. The ads were still running as of January 2014 regardless of the negative attention on social websites.